Questions about delivery from China and Russia
How long does air delivery from China and Russia take?
From 3 days from China and from 1 day from Russia, counting from pickup. The exact time depends on the pickup city and customs clearance.
Do you accept shipments for private individuals?
No. We carry commercial cargo for companies and entrepreneurs only.
How is the price calculated?
The air freight rate starts from €3/kg from China and from €2/kg from Russia. The final price depends on the pickup city, airport, weight and volume of the goods and current rates, so our agent calculates it for each shipment. Send a request and you will get a quote.
Which cities do you collect from?
Any city in China and Russia. We collect goods directly from the supplier or sender.
Who pays customs duty and VAT?
Import charges are paid by the importer, that is, your company. VAT in Serbia is 20%, and duty depends on the HS code of the goods. We can arrange customs clearance in Serbia on request; the price is calculated per request.
Can you combine goods from several suppliers?
Yes. We collect the goods from each supplier and ship them together as one shipment.
What is the minimum shipment weight?
The minimum chargeable weight is 45 kg. If the shipment is lighter, for example 1 kg, it is charged as 45 kg.
What if goods are damaged in transit?
We can arrange additional insurance; terms and price are calculated on request. Without additional insurance, the air carrier's standard insurance applies.
Do you deliver outside Belgrade?
Yes, delivery is possible anywhere in Serbia. The delivery price is calculated on request.